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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Urquilla

October 31, 2025

5  out of  5
rating by Jose Urquilla
"very helpful to get life insurance thank you kimberley and alexa"
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alexa sosa

October 31, 2025

5  out of  5
rating by alexa sosa
"The staff is great. 10/10 would recommend"
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Marilyn Lockman

October 23, 2025

5  out of  5
rating by Marilyn Lockman
"I really appreciated the welcome/onboarding call as a new client. Super helpful."
We responded:
"Marilyn welcome to our State Farm family. I am delighted that you appreciated the call."
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Walter Matul-Ramirez (CHUCHITO)

October 23, 2025

5  out of  5
rating by Walter Matul-Ramirez (CHUCHITO)
"Muy amables y muy atentos"
We responded:
"Gracias Walter. Con Mucho gusto."
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Lisseth Portillo

October 23, 2025

5  out of  5
rating by Lisseth Portillo
"Son muy amigables by la atención es genial."
We responded:
"Lisseth beinviendo a mi famila."
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Cyndy Clovis

October 17, 2025

5  out of  5
rating by Cyndy Clovis
"Shoutout to the James Allen State Farm branch Kimberly in particular. She makes paying insurance so easy. In fact the whole staff is great. I appreciate them calling every time to remind me that my insurance is due or late. Everyone speaks with a smile in their voice. I love them."
We responded:
"Cyndy we love you too."
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Sarah Andrade

October 17, 2025

5  out of  5
rating by Sarah Andrade
"La mejor atención al cliente Especial mente por esmeralda! She so nice y lo mejor hablan en español!! Gracias por la ayuda"
We responded:
"Gracias. Con mucho gusto."
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Cynthia Cutright

October 16, 2025

5  out of  5
rating by Cynthia Cutright
"Always get a quick and professional response from staff in this office. Thanks you!"
We responded:
"Cynthia I am glad we can serve you efficiently. "
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Nykita Jolley

October 15, 2025

5  out of  5
rating by Nykita Jolley
"James Allen is very nice and knowledgeable. He was able to ask all questions that I asked. He also offered products that I may need in the near future."
We responded:
"Nikita it is a pleasure and an honor to serve your insurance needs."
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Kevin Genus

October 10, 2025

5  out of  5
rating by Kevin Genus
"Customer Experience with State Farm Insurance – James Allen & Esmeralda Martinez Munoz I recently had the pleasure of working with James Allen at State Farm Insurance following a conversation with Esmeralda Martinez Munoz. From start to finish, the service was exceptional. Esmeralda was courteous, knowledgeable, and polite—her professionalism set the tone for a smooth and efficient experience. She promptly connected me with James Allen, who continued that same high standard of service. Esmeralda Martinez Munoz was attentive, well-informed, and genuinely committed to helping me navigate my needs. The entire interaction was marked by clarity, respect, and a sense of urgency that made me feel valued and supported. I truly appreciate the dedication and care both Esmeralda and James brought to the process. Highly recommended for anyone seeking reliable, respectful, and prompt insurance support."
We responded:
"Mr.Genus we appreciate the kind words. Esmeralda is the epitome of the dependability and trust that we seek to build here at the Allen Agency. "
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Marika Franklin

October 10, 2025

5  out of  5
rating by Marika Franklin
"If you are looking for a Great Insurance Agent, then look no further. Mr Allen( an expert in auto/home) Insurance with his Team are the team that you want. When you call please ask for Ms Alexa. She is very pleasant, professional, and knowledgeable! Come on and switch to State Farm with the James Allen Team!"
We responded:
"Thank you for the kind words. I am gald that we can serve you and your family once again."
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Callisa Johnson

October 10, 2025

5  out of  5
rating by Callisa Johnson
"Very good response. Very timely and courteous. Pleasant. Good customer service."
We responded:
"Thank you Mrs. Johnson. We strive to be dependable and responsive. We appreciate you."
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Justine Folefeh

October 10, 2025

5  out of  5
rating by Justine Folefeh
"The customer service is so cool. The company treats customers with a lot of respect. The staff have a good knowledge of the products, and answers every question to my satisfaction. James himself treats customers with a lot of respect. Thank you."
We responded:
"Hey Justine. Thank you for the kind words. It's our pleasure to serve you."
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eduardo gomez

October 4, 2025

5  out of  5
rating by eduardo gomez
"Gracias a esmeralda y Alexa encontré un mejor precio en mi póliza State Farm esta asiendo muy buena trabajo en ayudando a sus clientes"
We responded:
"I am glad we were able to assist you. Welcome to our State Farm family."
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Gilbert Spirlet

October 2, 2025

5  out of  5
rating by Gilbert Spirlet
"Growing up I knew that my parents always dealt with State Farm. Because of that, I've enjoyed dealing with them as well. My parents dealt with John Cornelius. He passed and his son Ed Cornelius took over. Years later James Allen took over and maintained my insurance needs. I'm 61 years old. They've covered my homes and autos since I was in my 20s. They also cover my business. I own and operate an auto upholstery shop, and have since 1989. They provide great piece of mind. Folks, trust James Allen and his staff."
We responded:
"Mr Spirlet I am glad that we can continue to extend the State Farm neighborly care to you and your family. Thanks for allowing us to continue to serve your insurance needs. "
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elliot

September 30, 2025

5  out of  5
rating by elliot
"Excellent service here. This team is always willing to help and answer any questions I may have:)"
We responded:
"Thank you for the kind words."
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Sylvester Macauley

September 25, 2025

5  out of  5
rating by Sylvester Macauley
"Good customer service help when needed respect and support thanks to you guys God bless 🙏🙏"
We responded:
"Sylvester I am glad we can be of service to you. "
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Lorena Mendez

August 5, 2025

5  out of  5
rating by Lorena Mendez
"Very good service very friendly staff Esmeralda is very friendly and nice person thank you"
We responded:
"Hello Mrs Mendez. Thanks you for the kind words. Esmeralda is a gem."
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Niki Moore

August 5, 2025

5  out of  5
rating by Niki Moore
"James and his staff are phenomenal. They are always willing to answer my questions and give me their service I need"
We responded:
"Ms. Moore thanks for the nice words. It is a pleasure to serve you."
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Black Butterfly

July 22, 2025

5  out of  5
rating by Black Butterfly
"I have nothing but good things to say about Statefarm. I switched to Statefarm after hearing how great they were from my sister, when calling their rates were way better than Allstate’s were and bundled with my home rates dropped even lower so it was a no brainer to switch."
We responded:
"Thanks for choosing the Allen Agency. We will strive to continue to provide great service to you and your family ."
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Claudia Sosa

July 18, 2025

5  out of  5
rating by Claudia Sosa
"I've been with the James Allen Agency for over a year and the transition was easy and a no brainer. His office has been very helpful in making sure my vehicles and home have the right coverages while not paying an arm and a leg for the policies. Their customer service is exceptional! all the team: James, John, Kimberly, Esmeralda and Alexa are knowledgeable and make every effort to work with you."
We responded:
"You are so kind. It is our pleasure to serve you."
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kimberly

July 18, 2025

5  out of  5
rating by kimberly
"I had a great experience securing my life insurance with James. He took the time to thoroughly explain all aspects, ensuring I understood everything clearly. I highly recommend getting your insurance through them!"
We responded:
"Kim I am honored that you chose us to service such an important need. "
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Astral Healing Arts

July 16, 2025

5  out of  5
rating by Astral Healing Arts
"Mr. James Allen and his staff are very courteous, knowledgeable, and helpful! I have been a client of his for several years and I am completely satisfied with his service, expertise and willingness to help me with my insurance needs. His staff is always pleasant, patient and prompt when it comes to answering questions, conveying messages, and offering assistance! I highly recommend them!"
We responded:
"Thank you for your loyalty throughout the years. You are appreciated."
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Alex

July 15, 2025

5  out of  5
rating by Alex
"Kimberly was very helpful getting me and my moms info for a quote, her customer service is amazing and she made us feel welcomed and valued"
We responded:
"Hello Alex. Kimberly provides a wonderful spark of kindness to our team. Thanks for letting us know. "
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Thomas Lander

July 15, 2025

5  out of  5
rating by Thomas Lander
"James and his staff are always courteous and quick to help. I got an email that the MVA dropped my registration for no reason. The staff was right on it and had everything submitted a short time later."
We responded:
"Hello Mr. Lander. I am glad that our team was able to help."